Give bulky items their own profile
Put large items in a separate shipping profile with rates that match the real service. One flat rate for a sofa and a lamp overcharges buyers or erases your margin.
Shopify · Furniture
Furniture is a considered purchase, and on your own Shopify store buyers have to trust a brand they may not know. Detailed product pages, clear delivery and returns terms, and accurate shipping costs for bulky items do most of that work. Here’s how to set it up.
Put large items in a separate shipping profile with rates that match the real service. One flat rate for a sofa and a lamp overcharges buyers or erases your margin.
Show assembled and packed dimensions, weight limits, materials and assembly needs, plus room photos for scale. Detailed pages prevent expensive furniture returns.
Put the estimate, service type and any limits, such as kerbside only, on the product page and in your shipping policy, so nothing surprises buyers later.
Spell out who pays for returns, condition requirements and how damage claims work. Make sure your promise to buyers is one your supply terms support.
HGR.AI is in development and taking early-access requests. Channel features depend on your country, account and what each platform supports.
FAQ
It suits merchants building a brand or a curated style, where buyers value a coherent range and helpful content. You’ll need a plan for traffic and patience to build trust, because there’s no marketplace audience by default.
Either build delivery into the price or charge it transparently; both work if the numbers hold. What fails is a low flat rate that doesn’t cover bulky services. Check the delivery cost per item and destination before choosing.
Then you carry the difference. When you prepare a Catalog listing, HGR.AI checks your channel’s return settings separately from HGR’s supply terms, so you can see any cost you’d be covering yourself before you publish.
Early access
Tell us about your stores, channels and country. We’ll confirm what’s available for you before you join.